call center




CALL CENTER

A call center service is a centralized telephone system facility that is equipped to handle large amount of customer telephone requests to businesses. Our Outbound and Inbound call routing services can handle any customer to business; business to customer; or business to business calls.
By providing cost-efficient and reliable call center solution, our service can handle all telephone communications with customers and provide an extension of any company’s marketing and customer care requirements by simply being presented by a recorded menu or a direct call to a live customer service representative with extensive features including but not limited to voice mailbox , voice recording, call queuing, calls parking and paging, call conferencing, automated attendant features, relational database integration, interactive voice response, ability to both send and receive faxes and third-party system integration.






Mbezi beach, Mwai Kibaki Road
Plot No 307

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