SMS or USSD shortcode Information On Demand

Information On Demand


We have a SMS (short message service) or USSD (Unstructured Supplementary Service Data) querying platform that allows users to quickly query and access company useful information. It enables users to navigate a SMS or USSD menu of information. Information on demand is used to educate the public about services, products, and solutions of an enterprise.

Our Unique Information on Demand Features:

The mobile users can access information at their own convenience.

Very efficient way of providing access to information as the services/information provider uploads the information once and edits when necessary.

Can be used to obtain high quality customer leads since the users have shown interest in you – leading to a higher conversion rate.


Feedback from clients

"Before the service we were not in a better position to extract very crucial information such as average wait time per customer, amount of time it takes to offer a certain service and are our branch peak hours. This type of information plays a significant role in our decision making especially when we are considering optimizing our branch operations to serve our customers better."
"The fact that the team is full of young and dedicated Tanzanians who were willing to go extra mile to meet our requirements. The team is open minded and passionate in what they do. It was such a smooth relationship which provided mutual benefits."
"Now we have real time insights and data which helps us in our strategic decision making process"
"It is a full digital and user friendly solution. It brings convenience to customers by allowing them to interact with your institution on their own convenience hence this increases the overall experience. It will provide you with very important information which will play a significant role in your decision making process, nothing is powerful as data especially when you can collect in real time"
"In the era of uncertainties and disruptions you need a solution which will add value to your customers because our customers determine our current and future state. This solution will improve your customer experience while providing with ROI based on the information you can extract from it."

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