INTERACTIVE VOICE RESPONSE

Interactive Voice Response (IVR) is a technology that automates customer interaction: by allowing callers to interact using touch-tone digits. IVR helps customer service through their own inquiries by following the IVRs recorded audio instructions.

Our Unique Interactive Voice Response Features:

✓ Configure personalized recorded voice messages and prompts.

✓ A platform that engages with customers in real-time.

✓ Ability to handle large volumes of calls and thus provide your customers with a high level of customer satisfaction.