INTERACTIVE VOICE RESPONSE
Interactive Voice Response (IVR) is a technology that automates customer interaction: by allowing callers to interact using touch-tone digits. IVR helps customer service through their own inquiries by following the IVRs recorded audio instructions.
Our Unique Interactive Voice Response Features:
✓ Configure personalized recorded voice messages and prompts.
✓ A platform that engages with customers in real-time.
✓ Ability to handle large volumes of calls and thus provide your customers with a high level of customer satisfaction.
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