Mobile Money Payments



We provide a solution that allows users to Queue via WhatsApp. Our unique features include;

WhatsApp Application where customers request a queue ticket via WhatsApp in instead of waiting in line.

SMS alerts to let customers know when it’s their turn and then Customers to rate their service experience at the branch

Analytics data to inform businesses about daily operations.

A webpage portal at the backend for staff queue management (calling, assignment, recall, cause, total queue number, daily reports etc.)

- A queue management system that will eradicate long queues at the bank. Customers will be able to request their tickets via WhatsApp which will calculate their waiting time in REAL TIME.

- On the backend a portal for employees such as Tellers, managers and other staff to run the digitalized queue by calling the customers on the queue by a CLICK of a button. Simple!

- WhatsApp has more than 2 billion active users per month, so why not utilize the most demanded application in the world for better customer experience and convenience since the customer is on the App daily.


Feedback from clients

"Before the service we were not in a better position to extract very crucial information such as average wait time per customer, amount of time it takes to offer a certain service and are our branch peak hours. This type of information plays a significant role in our decision making especially when we are considering optimizing our branch operations to serve our customers better."
"The fact that the team is full of young and dedicated Tanzanians who were willing to go extra mile to meet our requirements. The team is open minded and passionate in what they do. It was such a smooth relationship which provided mutual benefits."
"Now we have real time insights and data which helps us in our strategic decision making process"
"It is a full digital and user friendly solution. It brings convenience to customers by allowing them to interact with your institution on their own convenience hence this increases the overall experience. It will provide you with very important information which will play a significant role in your decision making process, nothing is powerful as data especially when you can collect in real time"
"In the era of uncertainties and disruptions you need a solution which will add value to your customers because our customers determine our current and future state. This solution will improve your customer experience while providing with ROI based on the information you can extract from it."

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