Our services



about us
Our services

We provide services that are concerned with aggregation, data collection, information dissemination, survey, information on demand and lots more.

we offer

We simplifying telecommunication services through products, provision of mobile solutions to companies, leveraging the existence of feature and smart phones. We provide services that are concerned with aggregation, data collection, information dissemination, survey, information on demand and lots more. We simply offer the following:


BULK SMS

We have a Bulk SMS gateway in Tanzania for GSM networks that connect our clients & partners in order to operate various Bulk SMS applications either through our SMS Platform or an API


VAS AGGREGATION

We provide simplified, direct and reliable concentration point for consuming end-to-end Value Added Services (VAS)


CALL CENTER

A call center service is a centralized telephone system facility that is equipped to handle large amount of customer telephone requests to businesses.


MOBILE SURVEY

We make use of SMS and USSD tool for conducting simple questionnaires with a couple of questions


INFORMATION ON DEMAND

This is a SMS or USSD querying platform that allows users to quickly query and access company useful information.


SMS SHORTCODE

We offer SMS services through the use of SMS Shortcode. A Shortcode is a five-digit number (such as 12345)


USSD SHORTCODE

A USSD Shortcode is a five-digit number (such as *123*45#) that initiates USSD session from cell phone.


WHATSAPP API

Our WhatsApp Business API powers your communication with customers by sending notifications


INTERACTIVE VOICE RESPONSE

Is a technology that automates customer's interaction: by allowing callers to interact using touch-tone digits.


OUTBOUND DIALLING (OBD)

Outbound Dialing enables automatic dialing out of calls to a list of mobile users.


MOBILE NUMBER PORTABILITY ENABLED

In order to know the right SMSC, Payments GW, MMSC and USSD GW, FastHub performs real-time non-aggregated lookup for Central Reference Database


MOBILE INSURANCE

Our USSD and SMS Insurance platform enables insurance companies to send Bulk SMS to their customers




WHAT DO THEY SAY?

Feedback from clients

"Before the service we were not in a better position to extract very crucial information such as average wait time per customer, amount of time it takes to offer a certain service and are our branch peak hours. This type of information plays a significant role in our decision making especially when we are considering optimizing our branch operations to serve our customers better."
"The fact that the team is full of young and dedicated Tanzanians who were willing to go extra mile to meet our requirements. The team is open minded and passionate in what they do. It was such a smooth relationship which provided mutual benefits."
"Now we have real time insights and data which helps us in our strategic decision making process"
"It is a full digital and user friendly solution. It brings convenience to customers by allowing them to interact with your institution on their own convenience hence this increases the overall experience. It will provide you with very important information which will play a significant role in your decision making process, nothing is powerful as data especially when you can collect in real time"
"In the era of uncertainties and disruptions you need a solution which will add value to your customers because our customers determine our current and future state. This solution will improve your customer experience while providing with ROI based on the information you can extract from it."

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