Hosted or HTTP aggregated USSD





USSD shortcode






USSD SHORTCODE

We have USSD Gateway session-oriented services through the use of USSD Shortcode mobile based menu driven application that allows a 2-way interactive communication between customers and your system
A USSD Shortcode is a five-digit number (such as *123*45#) that initiates USSD session from cell phone. It is usually an easy number to remember which is significantly shorter than telephone numbers that allows two-way communication between our partners and their customers through a dedicated USSD session.

Our Unique USSD Shortcode Gateway Features:

✓ A self-administrative service that saves the customer from the hassle of queuing for a service that would take a minute to complete.

✓ USSD that allows a 2-way interactive communication between customers and your system. It provides a quick way of reaching and communicating with your clients.

✓ Can be used in conjunction with other advertising mediums with the USSD being the call to action









WHAT DO THEY SAY?

Feedback from clients

Question 1 What was it like before you had our product or service?
"Before the service we were not in a better position to extract very crucial information such as average wait time per customer, amount of time it takes to offer a certain service and are our branch peak hours. This type of information plays a significant role in our decision making especially when we are considering optimizing our branch operations to serve our customers better."
"The fact that the team is full of young and dedicated Tanzanians who were willing to go extra mile to meet our requirements. The team is open minded and passionate in what they do. It was such a smooth relationship which provided mutual benefits."
"Now we have real time insights and data which helps us in our strategic decision making process"

"It is a full digital and user friendly solution. It brings convenience to customers by allowing them to interact with your institution on their own convenience hence this increases the overall experience. It will provide you with very important information which will play a significant role in your decision making process, nothing is powerful as data especially when you can collect in real time"
"In the era of uncertainties and disruptions you need a solution which will add value to your customers because our customers determine our current and future state. This solution will improve your customer experience while providing with ROI based on the information you can extract from it."

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